1) Use of this website in any way whether towards casual browsing, viewing its content, shopping or otherwise is subject to you accepting the Terms and Conditions (hereinafter referred to as “T&C”) appearing herein below. Your use of this website for any purposes aforesaid will be construed that you categorically accept the T&C. If you do not consent to be bound by the T&C, it is advised you refrain yourself from using this website in any way whatsoever.

2) It is therefore advised that you read these T&C carefully. The T&C are binding upon you and constitutes the legal relationship between you and renewate.com in the event you choose to use the services provided in this website. By using this website, you accept the policies set forth herein below and further the Privacy Policy of renewate.com.

3) Renewate.com is legally entitled to alter, modify and or amend the T&C from time to time. Renewate.com shall further have the right at any time to change or discontinue any aspect or feature of the website, including, but not limited to its contents, products and services, terms of use, privacy terms amongst others. Further, the Company may discontinue circulating any information or a particular category of information as it deems fit at its sole discretion. All such change will be binding upon you and continue to govern the relationship between renewate.com and you.

4) On acceptance of the T&C this website permits you to use, browse, view, select, get estimate, ideate and shop from its array of products and services for home and office space renovation constituting ceiling, civil, flooring, carpentry, electrical, plumbing, painting amongst others (hereinafter referred to as the Products and Services) online. Please take note that in the event any of the T&C prescribed herein below conflicts with any other document relating to sale, offer and or otherwise, the T&C will prevail for the purposes of usage of the website.

5) You will receive communication and promotional emails from renewate.com time to time. The same will be in relation to your account activity, purchase orders, updates about products, promotional offers and additional services provided by renewate.com from time to time. You may choose not to receive such communication and promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.

6) You will receive communication and promotional emails from renewate.com time to time. The same will be in relation to your account activity, purchase orders, updates about products, promotional offers and additional services provided by renewate.com from time to time. You may choose not to receive such communication and promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.

7) However if you do not choose to unsubscribe, you will continue to receive such emails. Renewate.com shall have no accountability in any manner whatsoever regarding any such communication and promotional emails sent to you. The offers made in those promotional emails shall be subject to change at the sole discretion of the renewate.com and renewate.com owes no obligation to provide you any information regarding such change.

8) By placing an order, you make an offer to renewate.com to purchase products and services you have selected based on standard Site restrictions, vendor/contractor representations and on the specific terms and conditions stated below. You are required to signup and create an account in order to use the services of the website to get estimate, ideate, and purchase any products and services offered for sale in the website. Guest access is not allowed on the website.

9) It is categorically clarified that renewate.com is an e-commerce market place assisting its users to get estimates for home and office space renovation constituting ceiling, civil, flooring, carpentry, electrical, plumbing, painting amongst online. The website further assists its users to get in touch with the service providers enlisted with the website to undertake such renovation work. Be it noted that renewate.com takes no responsibility for the services or products that are offered to be sold by third party vendors/service providers enlisted with it. At no event renewate.com can be held liable for correctness of the vendor’s/service providers representation for any such products or services. Renewate.com makes no assurance to its end users for the quality, safety, usability, or other aspect of a product or service that is supplied by a service provider/third party vendor.

10) The right to use this website is individual user based and such right of use is not transferable to any third person or entity. The User acknowledges that the user shall be exclusively responsible for protecting the privacy of their password(s), if any.

11) Eligibility: All persons are entitled to avail the services of this website who are 18 years and above. Renewate.com reserves the right to suspend or limit usage of any user of this website at its sole discretion.

12) Applicable law: It is implies that your visit to this website is subject to applicable laws of India.

13) INDEMNITY: The User agrees to defend, indemnify and hold renewate.com including and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees harmless against any and all claims, expenses, losses, causes of action (including, but not limited to, reasonable advocate’s fees and court costs), damages or liabilities (collectively, in this paragraph, called "Losses") on account of any breach of the T&C and Privacy Policy or violation of any law or the rights of a third party and/or any act, omission or failure to act in violation of the obligations under this T&C;

14) TRADEMARKS: Certain trademarks, trade names, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names and service marks of renewate.com and its affiliates. Other trademarks, trade names and service marks used or displayed on this website are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website.

15) PRODUCT DESCRIPTIONS: In describing our products and services on this website, we attempt to be as true and accurate as possible. However, we do not warrant that the content of this site is accurate, complete, reliable, current, or error-free. We reserve the right to correct any typographical errors, inaccuracies, or omissions from time to time without prior notice.

16) SEVERABILITY: If any provision of this T&C is invalid, unenforceable or prohibited by law, this T&C shall be considered divisible as to such provision and such provision shall be inoperative and shall not be part of the consideration moving from either Party hereto to the other, and the remainder of this T&C shall be valid, binding and of like effect as though such provision was not included herein.

17) YOUR REGISTRATION: To access the products and services offered on renewate.com, you must register with renewate.com. As a registered customer, you only have to enter your addresses and billing information once; they will be securely stored with us for your future use. It is mandatory for all registered customers to provide their personal information such as name, address, contact numbers and e-mail address; input of billing information is not compulsory. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. The Company reserves the right to use your personal information including your birth date, buying behaviour, city of residence and all other such information for the purposes of it’s operations, marketing and promotions etc.

18) PAYMENT POLICIES: At renewate.com you can avail any of the following methods to make payment towards purchase of products and services offered at renewate.com. a) We accept payments via Net Banking, NEFT/Fund Transfer b) Cash on Delivery (available on selective pincodes & at a minimal convenience charge). Customers who wish to deal directly with the Vendors, shall make payments in accordance with the terms and conditions specified by such vendors.

19) DISPUTES: Any dispute relating in any way to your use to our website shall be settled amicably through consultation between you and renewate.com or its representatives at the first instance; However if after 15 days of such consultation, the parties fail to reach an amicable settlement on any or all disputes or differences arising out of or in connection with use to our website such disputes or differences shall be submitted to final and binding arbitration at the request of either of the Parties upon written notice to that effect to the other;

Such arbitration shall be under and in terms of the Arbitration and Conciliation Act, 1996 and shall be held in Pune, India. The arbitral tribunal shall constitute of a sole arbitrator mutually agreed to by both Parties and in the absence of such agreement, of three arbitrators, one each appointed by one Party and third appointed by the nominated arbitrators. All proceedings of such arbitration shall be in the English language;

Arbitration awards rendered shall be final and binding and shall not be subject to any form of appeal.

20) Protection: All contents on the website belongs to the Company and by registering with the website you agree to make use of the contents only for the purposes of the transaction and refrain from copying, reproducing, publishing or replicating the information provided by the website in any form whatsoever. You shall not use the algorithms used in the website for any other purpose apart from the transactions contemplated. Such algorithm must not be used or replicated for any personal requirement, nor be rented/sold to any other company/ website. You shall abstain from the practice of any act which may be construed, directly or indirectly, as abuse of the privileged use of the website and the information contained therein.

INTRODUCTION
Renewate.com is operated by Renewate Infrastructure Technologies Pvt Ltd. (hereinafter referred to as the “Company”). This privacy policy only covers information collected at this website, and does not cover any information collected offline by the Company. Our customers' privacy is extremely important to us and you as a user can depend on us to act responsibly and maintain confidentiality of the information that is collected during your use of the website and further information that you choose to provide us with. The information that you provide will help us to better understand your needs and enable us to serve you better. Please take note that this privacy policy may change from time to time. You are requested to check for updates to the policy periodically.

SECURITY
Personal information provided on the website and online credit card transactions are transmitted through a secure server using Google Cloud Services. Renewate.com is dedicated to treat the user’s personal information with high standards of information security. Renewate.com confirms that it will endeavour to take suitable physical, electronic, and administrative steps to maintain the safekeeping and correctness of personally identifiable information. Renewate.com further confirms that it will endeavour to limit the number of people who will have physical access to renewate.com database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Renewate.com website uses Google Cloud Services to protect the Users personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.

PRIVACY POLICY
Renewate.com adheres to the highest standards of ethical practices in all of its operations and is dedicated to protecting the privacy of all users of its website. To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. Renewate.com may contain "links" to other websites. We make every effort to only link to sites which share our high standards of privacy practices. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. We receive and store personally identifiable information you enter on the website when you log in at renewate.com online. We may collect your personally identifiable information being your name, address, telephone number, mobile telephone number, birth date, and email address. If you use a credit or debit card to make payments towards purchase of products and services offered in renewate.com, we will also include your account number.

USE OF INFORMATION
The information collected is used to improve our services to you and to better serve your buying needs. We record and store information provided when browsing our web site including your shipping, billing, and your e-mail address. We also keep a record of your product interests, purchases and any information you choose to give us, such as e-mail comments and registration information. We use the information we collect for various purposes, including:
To complete your purchase transactions
To provide the services you request
To send you our catalogues and other offerings by mail.
To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
To improve our merchandise selections, customer service and overall experience.
Please be assured that the personal information collected is protected from public access through the use of passwords which you choose upon registration.

CATEGORIES OF PARTIES TO WHICH THE DATA MAY BE COMMUNICATED OR THAT MAY BECOME AWARE OF THE DATA
We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
(a) manage a database of customer information;
(b) assist us in distributing emails;
(c) assist us with direct marketing and data collection;
(d) provide us storage and analysis;
(e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

STORAGE AND MAINTENANCE OF INFORMATION COLLECTED
We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
(a) manage a database of customer information;
(b) assist us in distributing emails;
(c) assist us with direct marketing and data collection;
(d) provide us storage and analysis;
(e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

STORAGE AND MAINTENANCE OF INFORMATION COLLECTED
Although renewate.com may store or track information about visitors and users of the website, renewate.com shall not be obligated to do so and may delete any information and records, in whole or in part, solely at its discretion.

COMPLIANCE WITH LAW
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public in general.

COOKIES
A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. We may choose to use cookie technology to assist in making decisions about changes to our web sites on an ongoing basis. Cookies help us determine which information on our web sites appeals to our consumers by tracking which of our web pages are visited and what services are most often used without asking for personal information.

RENEWATE is a brand operated by Renewate Infrastructure Technologies Pvt Ltd.

At Renewate, our mission is to empower our users to be in control throughout the journey of any renovation, which is currently a chaotic, hassling & unorganized process. All our users ranging from establishment owners / managers, architects / interior designers or contractors / material merchants can find the right tools & a range of services from Renewate to help them at every step of renovation. Renewate, is India’s only one stop shop for residential & commercial establishment renovation needs. Our team at Renewate has decades of experience in interior design, commercial & residential property renovation management, material check and quality control coupled with expertise in Information Technology and supply chain management. We are supported by hundreds of skilled workforce from all across the country. Renewate also aims to help these skilled labourers working with us get the right exposure and earn a comfortable and dignified livelihood. Together we are committed to the cause of helping you at every step of Renovation, making it a smooth and hassle free process.

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I want to renovate my home/ office/ shop premises. How do I estimate the cost of the renovation work?.

Estimating is extremely easy using our free cost generator. The cost generator is divided into 9 basic categories and 4 packages. Depending on what you wish to renovate, you may click on the category and select sub categories according to your preference. In case you have more than 3 items to renovate, you may use the appropriate package.Make sure to enter correct or approximately correct areas and dimensions.

How is the cost generator helping me?

You can now work out an approximate estimate within minutes, on your laptop, tablet or smartphone. It is easier than to wait for the contractor’s visit on a weekend and waiting for his estimate and then waiting to begin work...or... repeat the process with another contractor in case you are not happy with the first.

How do I measure?

All you need is a measuring tape that has feet and inches marked on it. If you face any confusion, just click on the sign to see a diagrammatic explanation.

How do I enter the areas and dimensions?

Please ensure that the numbers you enter are correct or approximately correct. As an example,If it is a decimal number, please round it off to the nearest whole number. Units should be in square feet or running feet only. As an example, If the measurement is 10.5 feet please enter it as 11 feet or If the value is 99.5 square feet, please enter it as 100 square feet. In certain cases the figure is calculated using formulas so please ensure that you enter the height in the height tab, length in the length tab and width in the width tab or else faulty results may be generated.

How do I cancel booking / request refund?

Our focus is complete customer satisfaction, through services provided by our certified partners. In the event you are displeased with the services provided, you may raise your concerns with us on our support email contact.us@renwate.com. All cancellations and refunds are based on the terms and conditions of the booking and subject to the stage of the project. Please read the terms and conditions carefully at the time of booking.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us.

Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us on contact.us@renewate.com

Requests for cancellations received within 2 business days from the booking date will be treated as full cancellation and customer can request for refund. Requests received later than 2 business days after request of booking of current service period will be treated as partial cancellation of services and customer can request for partial request of refund of booking amount.

Refund Policy
In case of a customer not being satisfied with a service, they may raise their concerns with the service provider partner directly or through us by writing to us at contact.us@renewate.com . The customer may request refund of only the service charges of the service partner, if not satisfied with their service.

If paid by credit card, refunds will be issued to the original credit card provided at the time of booking and in case of payment gateway name payments refund will be made to the same account. Any payments made directly to the service provider partner will be required to be refunded by the service partner.

How accurate is this cost generator estimate?

The rates entered are as per the prevailing rates in your city. Please ensure you select your city before you begin your estimation. We have considered these rates with standard branded materials along with basic workmanship charges prevailing in the respective cities. Also we will ensure that there is a 10 year warranty on carpentry, civil items, windows and a 5 year warranty on everything else. Once you book a service our contractor will visit your premises, take a final measurement and you will receive the final estimate in a day or two. If you have entered the right figures, the maximum estimate variation should be in between 0 -5%.

I need to renovate a lot of items. This will take me a lot of time to go item by item. How do I do it?

The Packages cost generator is just for you. Here you can generate an estimate many items with a few clicks. Use this for areas which need a lot of work i.e rooms, toilets, kitchens, offices and shops. Just keep ticking the jobs to be done and you’ll have the result within minutes.

Hey another contractor just offered me the same scope of work in lesser cost ?

Any building material has different categories; we have considered graded materials which will be durable and long lasting along with professional workmanship. If you wish to reduce the cost, you may mention it in your comments and also discuss the same with the service provider, who will explain the finer nuances and try to do so to the best of his capacity. Unlike few external service providers who take a large percentage of profit and substitute the material with cheaper or inferior grade material, we at Renewate, ensure that you get your money’s worth of quality product and workmanship within the stipulated time.

Is what I get on the cost generator the final cost?

The cost generator is here to give you a near accurate idea or an ‘estimate of what the cost may be. It will mentally prepare you with an approximate amount before you approach the service provider/ contractor.

Is what I get on the cost generator the final cost?

The cost generator is here to give you a near accurate idea or an ‘estimate of what the cost may be. It will mentally prepare you with an approximate amount before you approach the service provider/ contractor.

Ideate I have an idea. Where do I start?

A picture is worth more than a thousand words. Get some photos that you like from different decor websites, magazines or even a photograph of a recent place you visited and liked etc. Match them to some designs on our blogs, our facebook and instagram pages. Also, when our service provider visits your apartment, feel free to show it to him and discuss your ideas with him.

I know what design I want but I am confused about what materials to go for, what should I do?

Confusion and renovation go hand in hand. This is why we have specially curated blogs and help notes which explain the fundamentals of the materials, costing, aesthetics etc. You can leave a comment on our blog and seek help from others in the community as well as our specialists. On booking services, our service providers will also explain the materials in detail to you with relevant physical samples and cost.

Can I add to the blogs?

Our blogs are specially curated by selected members in the industry hence creation of a new blog is not possible right now. However, you may leave a comment or query below the topic that is relevant.

What are the rules of commenting on the blog?

The comments on the blog are moderated. The comment will be allowed only if it meets our parameters. Our rules are - No soliciting No mentioning contact details of any kind No abuse or foul language No irrelevant comments No sleazy or pornographic material No Advertisements.

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What is the booking process?

After you are done using our easy cost generator to work out an approximate estimate of the renovation works you wish to do, you can review your estimate and book the service just by entering your contact details.

Is it compulsory to use the cost generator to book the service?

Yes, this will help you and us understand your requirements better.Alternately you may write to us with your requirements in the contact us section.

Are the service providers you send qualified?

Yes. We only bring in professionals who have been recommended and certified by experts. We conduct interviews, check referrals, licenses, and do background checks on everyone of our service providers. Only those professionals who pass our strict admission process are allowed to work with Renewate. Most of them have more than 10 years of experience in his/her field.

Will they stick to my budget and timeline?

Be careful to calculate the estimate but using the correct inputs. Our service provider will let you know the time and budget within 24 hours after his very first visit. Provided there are no changes in design midway and he receives the payment on time, the work will be wrapped up within time and budget.Be careful to calculate the estimate but using the correct inputs.

What are the payment options?

You may pay the service provider directly by cheque or cash. 50 percent advance is the standard norm, 40 percent during progress and 10 percent after job completion is the standard norm.

Do I need to register on your site to use the cost calculator or book services?

Yes. You could sign up with your mobile number or log in using Facebook or Google plus.

Is Renewate operational in my city ?

We are currently present in Mumbai & Navi Mumbai, Pune, Nashik, Bangalore and Hyderabad. But we will soon expand our service in more and more cities every week. Choose your city from the drop down list on the top right corner of the home page. Choose your city from the drop down list on the top right corner of the home page. Stay tuned for our announcements.